Contact
A question about the software, a technical difficulty, a parametric design need : the TreeDiM team answers directly.
Address
TreeDiM
1 boulevard Heurteloup
37000 Tours — France
What to tell us
Four pieces of information are nearly always enough to solve a request first time:
- The installed version — status bar at the bottom of the window, or Help → About…
- The licence status — Free or Premium, shown in that same status bar.
- The template or library concerned — the path in the tree, for example
Root / FEFCO / 0200 / F201. - What you expected and what happened — a screenshot of the window at the time of the problem is often worth a long message.
Before writing
The FAQ covers the most common cases: blank page inside the software, empty 3D view, backing up and restoring the library, functions reserved for the Premium licence.
Not an incident?
Templates built to specification, conversion of your existing drawings, training in parametric design and post-processor tuning are all quoted individually. Their details, and what we need in order to quote, are on the Services page.
Other channels
- TreeDiM website — the publisher's full software range, services and news.
- Contact form on the TreeDiM website.
- PackLib page — overview, features and subscription terms.
- PackLib terms and conditions of sale.